Effective October 26, 2026 · Version 2026-10-26.1
For help, email support@grave.bot. GraveBot is operated by Canary Doctor LLC. You can also use the report and privacy routes below or write to us by mail.
1. Email support
GraveBot is operated by Canary Doctor LLC. For account help, an order problem, a refund request, accessibility assistance or an appeal, email support@grave.bot. Our support channels are email and mail. We do not currently provide phone support.
Include the relevant page URL or order identifier, the account email if needed to locate your order, and a brief explanation. Do not send passwords, sign-in links, full payment-card numbers or unnecessary sensitive information. We may need to verify identity before discussing private account records.
2. Reports and requests
- Report content for impersonation, harmful links, privacy violations or other prohibited material.
- Copyright reports for infringement notices and the information we need to investigate them.
- Privacy requests for access, correction, deletion or a privacy complaint.
- Account privacy controls for signed-in export, removal and closure requests.
- Accessibility for alternatives and help with barriers.
3. Mailing addresses
General correspondence:
Canary Doctor LLC350C Fortune Ter #227
Potomac, MD 20854
United States
This is a commercial UPS mailbox for correspondence, not a visitor location.
Provider office address for copyright correspondence:
Canary Doctor LLC909 Rose Avenue, Suite 400
North Bethesda, MD 20852
United States
For designated-agent contact details and copyright reporting instructions, read the copyright page. Email is the best initial route for a time-sensitive request.